The most sophisticated
product offering for taxi groups
around the world

• Customer types: private individual, medical, and subscriber.
• Very high flexibility for configuring customer types.
• Handling fare priorities on a per customer basis.
• Saving favourite journeys.
• Excluding addresses.
• Restrictions by period, customer and user.
• Exclusion of drivers for certain customers.
• Sending text messages during the processing of the fare (fare being dealt with, driver waiting, delay).

• Management of specific details for drivers (e.g. languages spoken) and vehicles (e.g. number of seats).
• Management of dual-operating drivers and employees.
• On-duty scheduling.
• Bi-directional message exchanges between dispatch and drivers.
• Broadcasting messages to the whole fleet.
• Great flexibility in managing driver behaviour (time and/or points penalties).

• Adaptation to the group’s desired phone processing.
• Can be integrated with the group’s PABX (TAPI standard).
• Automatic creation of incoming phone number database.
• Complies with CNIL rules.
• Information stored via TAPI phone files automatically fed to operator’s screen.
• Management of driver calls (incident, delay, no charge).
• Customer complaint handling.

Supports 5 distribution levels so as to adhere as closely as possible to the group’s rules.

Factors taken into account:

• Sectors, ranks, distances, geographic privileges linked to the taxi licences.
• Specific details of drivers and vehicles (speaks English, 9 seats, etc.).
• Seniority of the driver at the rank, sector, sector grouping, etc.
• Say of the week, time slot, short/long journey.
• Cumulative business for each driver.

Fares sent out in individual or “auction” mode.
Management of fares pre-allocated to drivers.
Modifications to the distribution configuration effective immediately.

Detailed log of each fare (time stamped, mapped tracking).
Statistics on:

• operators (number of calls, time present).
• activity (number of requests, number of fares handled, cancelled, complaints, etc ...).
• customer (number of journeys, turnover, etc ...).
• drivers (number of fares accepted and refused, etc ...).
• Rights management by group profile and by user.

Option to incorporate external fare streams into the group by using Web Services.
Standard interfaces:

• Fares from Open Data Taxi (Le.Taxi).
• Directory enquiries services operator.
• G7.
• Assistance services.

Interfacing with other operators on request.